All products shipped from Beauty-Outlet are sent through International Airmail, and comply with International mail regulations in regards to the sale and shipping of duty-free products worldwide.
Each product ordered on beauty-outlet.net is sent in its own package, this ensures that the restrictions that apply to weight and value for duty free products is not surpassed. Although every product is packaged separately, they are shipped to you on the same day. This does not necessarily mean that you will receive all the items that you have ordered at once. It is normal for packages to arrive on different days.
We ship all our orders using Registered Airmail. Economy Airmail costs $6.99 per item, worldwide. Delivery takes from 10 to 21 business days from shipment, unless there are postal delays that are out of our control. Compensation cannot be made for orders older than 6 months.
Delivery time is from the day your ordered is shipped. Orders are shipped as per company’s handling time-frame (2-7 working days from receipt of cleared payment).
Payments via Credit Card (either direct either through Ebanx) may have a slight delay, since these orders go under thorough inspection from our compliance team. We will inform you in case there is a problem with your payment or if additional information is required to be provided. In case of suspicious activity, we will be refunding the payment without a notice.
If your package arrives already opened, please note that we require a photo at the time of receipt, plus an official letter from your post office confirming that it arrived in an opened condition.
Se o seu pacote chegar já aberto, por favor, observe que exigimos uma foto no momento do recebimento, além de uma carta oficial do seu correios confirmando que ela chegou em uma condição aberta.
If for any reason you wish to return any of the items ordered, please return them to us in the condition in which you received them. We DO NOT accept returns of opened or used items for any reason. In most cases, the customer is responsible for the return shipping fee. If this is not the case due to a clear agreement between all concerned parties, once we receive the scanned and emailed copy of the receipt from you, we will refund the full value of the products returned and if applicable, all additional shipping charges you have paid.
To obtain more information on how you can return your item, please call us on: 00357-25662219 (Monday to Friday 5.00a.m. to 17.00p.m. EST) or contact us through an email at: [email protected]